CUSTOMER CARE

Customers  are our backbone. We believe Customer Satisfaction is of utmost importance. For any Query feel free to reach us!

We would be happy to help!

Have any questions or concerns? 

We’re always ready to help!

 

 

Call us at

+91 7249999889

or send us an email to:

info@thecreativepanda.com

RETURNS

You can easily return the product. For more Info please visit our Return and Refund Page.

FAQ

I tried to make a transaction, but it failed. What do I do?

If the amount has been deducted from your bank or card, don't worry; it will be refunded to the same account within 7-10 business days.

 

Meanwhile, please wait a while and try again, preferably using a different payment method.

 

These are the payment methods we accept:

 

• Debit Card

• Credit Card

• PayPal

 

What are the charges that will apply on my order?

 

  1. if you choose cash-on-delivery as your mode of payment, we levy cash collection charges of Rs. 35 for upto 3 products in the bag. 

     

  2. The price of the products you see are inclusive of taxes.

 

What is your exchange policy?

 

You can exchange the product only if it is in new state and exchange size is available.

How do I track my order?

 

You can easily track your order. All Details would be mailed to you.

Once we dispatch your shipment you will be notified via SMS.

 

In case of any unusual event which delays your order, you will receive an update from us.

 

What are your delivery options?

 

We have both prepaid and Cash on Delivery options.

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NEED ASSISTANCE?

 

+91 7249999889

info@thecreativepanda.com

 

ADDRESS:

Cabin No. 18, 2nd Floor, RGM Plaza, Dehradun,U.K

© 2021 The Creative Panda